Terms & Conditions

TERMS & CONDITIONS OF SALE

Please read these terms carefully before you submit your order to us. We fully appreciate in today’s fast past environment these legally written terms are long and detailed and as such are often overlooked. Our team are available to answer and specific questions you may have relating to our terms including information on warranty, guarantees, etc. 

By ordering direct from StreamZ Global Limited you herby agree to the following terms of sale for the supply of online products as set out within the checkout to the exclusion of all other conditions. No terms, conditions, representations, or warranties stipulated referred to or incorporated by any buyer during negotiations or in his order or otherwise shall override any such terms, conditions, representations, or warranties unless otherwise expressly agreed in writing by a Director of StreamZ Global Ltd.

Your purchase is with StreamZ Global Limited registered in the United Kingdom and follows UK legislation, herein referred too as ‘StreamZ Global’ or ‘The Company’.

By placing an order on streamzglobal.com/ you are agreeing to these terms and conditions of sale. All orders placed directly on the www.streamz-global.com/ website will require the user to accept these terms and conditions by ticking the box on the checkout labelled “I have read and agree to the website terms and conditions“. It is the responsibility of the user to read these terms prior to agreeing to them.  

DISCLAIMER No representation or warranty is made as to the fitness of goods for the purpose for which they are intended, or for any particular purpose. Statistics and data shown on this platform are collated by StreamZ Global and contain anecdotal evidence; StreamZ Global does not claim to be a cure, or to be used as a replacement to prescribed medications or treatments. StreamZ Global do not guarantee that results will be found across every subject.

StreamZ technology and unique range of products are not intended to diagnose, treat, cure, or prevent any diseases or medical conditions and the information in this website is not intended to replace professional medical advice or treatment. You should always consult with a healthcare professional for any health issue or concern.

Following updates to UK directives since Brexit, StreamZ technology is no longer a registered medical device nor does it make any claims that it cures any ailment. Any advice related to specific ailments hereinafter is intended as a guide to how StreamZ Technology can be used. Such advice and information has not been compiled by veterinarian surgeons but is based on accumulated knowledge and experience of use of StreamZ technology by professionals in their field or existing customers, who therefore do not assume responsibility for technical accurateness/correctness and make no medical claims.

StreamZ Global hold documentary evidence of all testimonials shown and have prior permission to use them. Testimonials are opinions only and are not factual, they do not assume responsibility for technical accurateness/correctness and as such StreamZ Global makes no medicinal claims. StreamZ technology is not a drug or medication, it produces no pharmacological, immunological or metabolic impact on the subject. For further information on reviews see section 12 below.

Images and/or videos used across the www.streamz-global.com/ website and social media pages are obtained through iStock (images) and Storybooks (videos) and are fully compliant with copyright laws.

review or endorsement describes only one person’s experience and is not a guarantee, promise, or reflection of the feelings of every user. 

StreamZ technology is ‘clinically supported’ following independent doubled-blind studies that were carried out by a leading UK University and are available on StreamZ endorsement page. Peer reviews were not carried out on these studies and as such StreamZ make no claims that the technology is “clinically proven”. Further studies with multiple independent organisations continue across the equine and canine product range. As such, StreamZ represents a product within the ‘alternative health market’ and makes no claims that the product is medicinal by use or medically approved. 

StreamZ Global assumes no responsibility for any injury and/or damage to persons, animals or property (whether directly or indirectly), as a matter of negligence or otherwise, from the use of any advice and/or use of the StreamZ product range as described hereinafter.

TAKE CARE WHEN USING STREAMZ IN CONJUNCTION WITH, OR ALONGSIDE, TRADITIONAL MAGNETS. Traditional magnets create a pulse which can damage StreamZ energy field if placed too close to StreamZ. If you feel that this may have happened then contact StreamZ Global support team immediately. (help@streamz-global.com) 


1. PHYSICAL ACTIVITY NOTICE
Products manufactured by StreamZ Global may include features that promote physical activity. Consider the risks involved and consult with your medical professional before engaging in any physical activity. StreamZ Global is not responsible or liable for any injuries or damages you may sustain that result from your use of, or inability to use, StreamZ technology. The buyer must consider all health warnings which apply to each product and are listed on the product packaging. This includes animals or humans with a heart condition or fitted with a pacemaker. 

2. CONDITION
Every effort will be made to ensure sound material and good workmanship. StreamZ Global undertakes or remedy with reasonable despatch any original defects which are accepted by them as arising from faulty material or workmanship in any goods which under proper and normal conditions of use develop within three calendar months from the date of despatch provided that immediate notice of such defects is given in writing to StreamZ Global and the goods are returned to them carriage paid within such period of three calendar months. In no circumstances shall StreamZ Global be liable for special or consequential damages to the Purchaser or any third party for loss or damage other than is in this Condition provided. The hook and loop fastening material within our material based bands are suitable for use when wet and can be washed in a washing machine on a cold setting. Damage caused to the bands through a lack of care will not incur any such warranty. The sleeves/outer casing on all StreamZ products are handmade and may feature inconsistencies in manufacturing; all products are passed through a quality control process yet on occasions so may ‘slip the net’.
Our silicone based products (DOG StreamZ and YOU StreamZ Wristbands) are assembled by our in-house team and go through various levels of quality control throughout this process. The holes 'punched' into these products are done so by hand and may be inconsistent in their positioning; this does not effect the effectiveness or qualify as a defected product. 
Contact support via email at help@streamz-global.com if you have any concerns regarding the product received. 

3. PRICES
Prices are shown in the local currency, selected at the top of each StreamZ Global website page. Prices are inclusive of VAT and excluding any local duty or import taxes where applicable. Customers telephone numbers are collected to assist local customs officers collecting any applicable taxes. Please note that geo-location software is deployed on the StreamZ Global website. Tax is issued on purchases within the EU unless the customer is able to disclose their EU VAT number at the time of purchase; this is only available to trade customers. All zero rate VAT invoices will display the EU VAT number and will require fully tracked deliveries.  

4. TAX
The purchaser may incur additional import duties and custom charges levied by local customs against orders dispatched to addresses outside The United Kingdom. These are levied at the port of ingress on a consignment-by-consignment basis and we cannot predict if they will be charged or influence if and how they may be levied.


5. DELIVERY SERVICE
Any promise of delivery on a certain date or within a certain period is given in good faith but StreamZ Global has no liability whatsoever in respect of any failure to deliver on such date or within such period. This contract shall not be subject to cancellation nor shall StreamZ Global be under any liability for delay in delivery due to force majeure civil or military disturbance or war insurrection failure of or delay in transportation default of a supplier or sub-contractor to StreamZ Global or due to any cause beyond their control. In the event of any such delay the specified delivery date shall be extended by a reasonable length of time measured according to the length of delay. Shipments can sometimes be delayed if customers use a PO box service, as we require a signature upon receipt.

Deliveries are sent on weekdays only (Monday to Friday) and not at the weekend. Various delivery options are available depending on the recipients location. ‘Next day’ options may not be applicable to some locations. 

5.1 UK DELIVERIES
StreamZ Global has partnered with Royal Mail, Evri, DPD and UPS to offer UK mainland coverage for all deliveries of the StreamZ Global product range. An SMS update service is in place for UK NEXT DAY deliveries made by DPD only.

StreamZ Global do not employ their own staff to deliver items and once deliveries have left the warehouse the responsibility of delivery is passed to the courier. If you have any questions or issues relating to deliveries contact help@streamz-global.com. Tracking numbers for deliveries will be sent to the customer when the item has left the warehouse.

Orders placed in the UK after 17.00 (5pm) GMT will not be processed until the next working day (Monday – Friday, excluding bank holidays). Next day deliveries are processed between Monday-Friday only and will be delivered the next working day between the hours of 9am and 5:30pm.

Saturday delivery option is available for orders placed on Fridays only.

All delivery charges depend on the delivery option selected and are clearly shown on the checkout page.

All deliveries require a signature present at the delivery address, failure to do so will result in the delivery being delayed. In most cases a second attempt will be made, then a card left at the address required for collection. In some cases an SMS text message will be sent on the morning of the delivery offering you the ability to alter the delivery period to suit you (by DPD direct).

StreamZ Global has partnered with ILG Distribution to offer fulfilment of the StreamZ Global product range. Orders placed after 17.00 will not be processed until the next working day (Monday – Friday, excluding bank holidays). Delivery charges depend on the delivery option selected. All deliveries require a signature present at the delivery address, failure to do so may result in the delivery being delayed. Parcels cannot not be ‘left with a neighbour’ or ‘left in a porch’. Once a tracking number is allocated delivery of that consignment and its delivery terms are passed to the courier company; tracking details and updates are between the consignee and the courier. Tracked consignments are subject to the terms set by the individual courier.

Any delivery attempted by the courier which is then returned to StreamZ Global will generate a refund against the job and require the customer to reorder if they still require the item. 

5.1.1 UK Options available are:

  • Standard 2-3 days Tracked and signed service (Pre 5:30 pm) (signature required) – Royal Mail Tracked 48hour.
  • Next Working Day Tracked and signed for service – Delivered before 5:30pm (signature required)
  • Next Working Day PRE NOON Tracked and signed for service – Before 12pm (signature required)
  • Next Working Day PRE 10AM Tracked and signed for service – Before 10am (signature required)
  • Saturday Delivery Tracked and signed for service – Before 5:30pm (orders on Fridays only) (signature required)

Deliveries will be made via Royal Mail or Evri for all standard deliveries or via DPD Logistics or Royal Mail (for next day or ‘special delivery’ options).

All deliveries require a signature upon receipt and cannot be “left in a porch”. If a signature is unavailable upon delivery it is likely that the courier will retain the item and follow their own delivery process; this is out of Streamz control and requires communication between you and the courier.

All clients are sent shipping/tracking details by StreamZ Global system; this will enable each customer to track and trace their own order with either DPD or Royal Mail. Royal Mail can take up to 48 hours to update any details on their site; until this time we are unable to advise and ‘tracking’ may not be available in this time period. Any issues relating to deliveries should be emailed to our support team at help@streamz-global.com.  

If you wish to cancel your order for any reason, refunds will be issued upon successful receipt of the returned item and not before. We advise clients to reject the delivery rather than avoiding the courier. Rejecting the delivery will create a return timescale of around 5 working days, not rejecting the delivery can take up to 20 working days. 

5.1.2 NEXT DAY SERVICE is processed with 'best intentions' for a 'next day' service but is not guaranteed.

Orders placed using ‘next day’ will be processed on our system as a ‘next day delivery’ but may take up to 48 hours to arrive.

'Next Day' services are not available to the EU, Scottish Highlands, Northern Ireland, UK Islands, Channel Islands or the Isle-of-Wight where a 2-3 day service is in place. StreamZ are not responsible if the user processes an order to a location outside of the ‘next day’ catchment zone or if any 'next day' delivery goes past the 24 hour 'next-day' period.

The customer is expected to understand if their address is outside the ‘catchment zone’ and no refunds will be issued.

5.2 INTERNATIONAL DELIVERIES
StreamZ Global currently operate from the United Kingdom, Australia, and Canada. Purchases made to these destinations are shipped locally where possible and will not incur import taxes. Various delivery options are available at the checkout stage of the online purchase.


International deliveries will be processed using a courier service and require a signature on delivery. Deliveries will be made on working days only, and exclude local bank holidays.


A handling time of 24 hours is applicable to international orders; we will strive to process the order on the same day as the order is received but in some circumstances this may not be possible.

Any items placed when in ‘back order’ status will be shipped upon re-stocking in that local region. Further standard terms for deliveries (as shown in point 5 above) apply.

All deliveries require a signature present at the delivery address, failure to do so may result in the delivery being delayed. Parcels cannot not be ‘left with a neighbour’ or ‘left in a porch’. Once a tracking number is allocated delivery of that consignment and its delivery terms are passed to the courier company; tracking details and updates are between the consignee and the courier. Tracked consignments are subject to the terms set by the individual courier. Shipments are made as FOB, freight on board, which means that duty has not been paid and is direct between the consignee and the courier company/local customs office. Delays to tracked consignments should be communicated direct to the courier; and are available within 3 calendar months of the shipment date. For any complications with tracked deliveries the StreamZ Global support team are available at help@streamz-global.com or by telephone +44 1273 90 08 09 (GMT, 10:00 – 17:30)

5.2.1 EUROPEAN DELIVERIES
Purchases made within the European Union (Europe) are shipped from the UK and may incur applicable taxes and charges. The ‘cut off’ time for all EU orders is 5pm (GMT) as all orders are processed from within the UK. Various delivery options are available at the checkout stage. 

5.3 DELIVERY/FULFILMENT MATERIALS USED
Where possible our warehouse will attempt to reuse boxes and packaging. On many occasions though new recyclable boxes will be used to provide the best protection to the delivery. To protect items within boxes we often use Pelaspan-Pac Loosefill-Bio loose fill packaging which is a high performance, flowable cushioning material. The material is GREEN biodegradable polystyrene which is an economical void fill solution whilst also being environmentally responsible. 100% reusable, 100% recyclable and it is produced from 100% recycled polystyrene. Loosefill-Bio is an innovative protective packaging product made from renewable starch material which is completely biodegradable and compostable.

5.4 MISSING OR DELAYED DELIVERIES
Unfortunately a small percentage of couriered deliveries are lost in transit. This is entirely out of StreamZ control and will be handled by the selected courier and the receiver. 

Delays with deliveries and tracked consignments should be communicated direct to the courier; and are available within 3 calendar months of the shipment date. It is advised that you contact the StreamZ support team if any deliveries are delayed by more than 72 hours. 

Shipments which 'go missing' and require further investigation by the couriers will require a 'Denial of Receipt' document be signed by the receiver before an investigation can take place. This document will be emailed to the receiver and will need to be signed and returned to StreamZ Global or the courier before an investigation is opened. In some cases the courier will do this directly with the receiver. It can take up to 23 days for couriers to accept accountability of any missing parcels which is entirely out of our control. Replacements for missing consignments are not sent until the process is completed and the courier has accepted full accountability. 


6. WARRANTY
No representation or warranty is made as to the fitness of goods for the purpose for which they are intended or for any particular purpose.

Return on defected items once used and not in the condition received, or deemed a failure with the product itself, is at the full discretion of StreamZ Global. If deemed a product failure within the warranty period a full replacement will be issued. No refunds are issued outside of statutory laws.  

Damage to the material is not included under standard warranty once the product has been used, including ‘chewed’ or ‘lost’ products.

The warranty period from purchase date is 12 calendar months for all products within the StreamZ portfolio, excluding the YOU StreamZ Silicone Wristbands which have a 6-month warranty.

Warranty is not offered on the stickiness/fastening ability of the fastener, however if you do have any issues or queries relating to this please contact our support team.

Warranty is not offered on the silicone Wristbands if they are broken, unless a clear defect in the product is agreed to by StreamZ Global and at the sole discretion of StreamZ Global.

Warranty replacements are only provided by proof-of-purchase (receipt via StreamZ, Paypal or Worldpay) and direct with StreamZ Global, or via one of our authorised retailers. This excludes any purchases made via unauthorised channels such as eBay or similar auction sites. Except as otherwise provided in these conditions all terms conditions and warranties express or implied statutory common law or otherwise are hereby excluded.

No warranty of the maintained condition of material and/or aesthetic use is provided, however, our support team are here to help if you experience any issues.

Colour pigments used within the silicone DOG StreamZ collars are not 100% UV stable since Cadmium was banned in the EU, particularly with lighter colours such as the existing Orange collar. If collars are left in direct sunlight for too long they may discolour. Discolouration is not covered under warranty. 

Replacement sleeves are available as warranty replacements only and only available from StreamZ Global. Proof of original purchase is strictly required to avoid counterfeit products being seen on the market. Any discovered counterfeits will be dealt with immediately by reporting the item or known supplier to appropriate authorities.  

7. RETURN POLICY
Review StreamZ return policy.

A ‘warranty replacement service’ is in place for any defected issues that may occur within 12 months of purchase; this includes issues relating to the aesthetics of the product but excludes any return requests based on the purpose for which they are intended, or products deemed heavily worn/used. Return on defected items once in use and not relating to delivery damage is at the full discretion of StreamZ Global.

StreamZ Global do not offer free returns and the cost of returning the item to StreamZ Global is required by the customer. 

StreamZ Global are unable to control how products are maintained and as such returns on items due to general ‘wear-and-tear’ are not accepted, this includes failure of the fastening material or damage to the product itself.

Please take special note of the ‘care of item’ instructions and be aware that as with any product used outside general care and maintenance is required on the product to retain warranty replacements.

8. RETURN PROCESS (Refund for unwanted goods) 
Review StreamZ return policy.

9. WARRANTY RETURN PROCESS (Refund of faulty or defect items, within 12 calendar months) 
Review StreamZ return policy.

10. CARE OF ITEM(s)
IT IS ADVISED NOT TO USE STREAMZ IN CONJUNCTION WITH TRADITIONAL MAGNETS. Traditional magnets create a pulse which can damage StreamZ energy field if placed too close to StreamZ. If you feel that this may have happened contact StreamZ Global support team for support. 

StreamZ Global advertise the bands as “24/7 use”. This refers to the technology being able to be worn all day, every day. The material has a life span as with any aesthetic product such as shoes or clothing; it requires care and attention to last 12 months or more. StreamZ are unable to replace any bands that are not carefully maintained. The StreamZ material, wrapped in its own silicon sleeve, should be removed from its pocket prior to washing from the unstitched seam at one end of the neoprene webbing. We advise washing the product every 30 days or so; depending on the ground conditions. The StreamZ material inside consists of a secret mix of silicones and various compounds. Care and attention when removing and fitting the band is advised. Make sure nothing is between the band and the skin. StreamZ Global offer a warranty on all products relating to defects only and not relating to ongoing care of the materials used. 

10.1.1 EQU StreamZ Maintenance:
StreamZ Global advertise the EQU bands as “24/7 use”. This refers to the technology being able to be worn all day every day, and particularly when the horse is ‘in recovery’. This does not stipulate that bands can be worn 24/7 in all weather conditions, particularly in the wetter months of the year. Common sense is required as to when the horses can and cannot wear the bands, as with any tack used on horses through turnout. We advise when being used on sensitive skinned horses that the horse wears them for the first 24 hours under supervision and when turned in only. The EQU bands are developed to be used as an aid for recovery and not to be used in active work (there is slight movement under the fetlock joint). The EQU bands should be completely removed or worn above the fetlock in soft ground conditions, further still if the ground is soft enough to allow the bands to be submerged then the bands should be removed and only used when turned in. The UK is very wet so it is advised to remove them in the winter and wetter months of the year. A good solution if you do require you horse to wear the bands in wetter conditions is to use a few layers of vet wrap over the top of the bands. No warranty is offered on any bands used, lost, or even chewed in turnout. We understand the frustration if your horse does decide to ‘chew’ the bands yet StreamZ Global will not be held responsible for this.

10.1.2 EQU StreamZ Health Warnings:
Heart condition: It is advised the EQU StreamZ should not be used on any horse diagnosed with a medical heart condition. It is advised that you seek professional medical advice prior to using on a horse diagnosed with a heart condition.
High blood glucose levels found in some diabetic sufferers results in higher levels of dehydration. If you are diabetic you may want to speak to your GP prior to use. Patients who use cardiac pacemakers, implanted automatic defibrillators, or insulin pumps should avoid using magnet therapy prior to consulting their GP.
Sensitive skin: Some animals (particularly white haired horses, or horses with allergic contact dermatitis) may find the neoprene too sensitive to place against the skin. Streamz bands can be placed above other materials and be as effective, so a few layers of vet wrap/bandage can be placed around the leg before the bands are fitted if required. If you notice any discomfort or discolouration on the skin within the first 24hrs then remove the bands. If problems persist then the neoprene bands should be removed completely. The StreamZ strips can be removed from the sleeves and wrapped around the horses leg within a bandage/vet wrap – avoiding the use of neoprene. No refunds are issued if your horse is allergic to material used within the bands as this is entirely out of our control.  

10.2.1 DOG StreamZ Maintenance: StreamZ Global advertise the DOG bands as “24/7 use”. This refers to the technology being able to be worn all day every day, and particularly when the dog is ‘in recovery’. It is advised that any working dog removes the collar before active work. 

10.2.2 DOG StreamZ Health Warnings:
Heart condition: It is advised the DOG StreamZ silicone collars are not be used on a dog fitted with a pacemaker. It is advised that you seek professional medical advice prior to using on a dog diagnosed with a heart condition.
Sensitive skin: Non toxic FDA approved silicone is used on StreamZ dog collars. Some dogs may be allergic to silicone. If you notice any discomfort or discolouration of the skin within the first 24hrs then remove the collar. No refunds are issued if your dog is allergic to silicone as this is entirely out of our control.  

10.3.1 YOU StreamZ Maintenance: See 10.3 below. 

10.3.2 YOU StreamZ (Wristband and Ankle band) Health Warnings:
Heart condition: It is advised the YOU StreamZ ankle bands are not be used on anyone fitted with a pacemaker. It is advised that you seek professional medical advice prior to using on a YOU StreamZ ankle band with a diagnosed heart condition.
Sensitive skin: Synthetic Neoprene is used on our YOU StreamZ ankle bands. Some people may be allergic to neoprene. If you notice any discomfort or discolouration of the skin within the first 24hrs then remove the band. No refunds are issued if you are allergic to the neoprene as this is entirely out of our control. Similarly, some people may be allergic to the silicone compound within the wristband (FDA approved, non toxic silicone is used) 
 

10.3 Fastening maintenance. StreamZ Global products no longer use authentic Velcro® material, but an alternative product called Hook and Loop, herein and sometimes referred to as velcro or ‘fastener’. This material requires a level of care and maintenance and cannot be left unattended without its performance being effected. The tabs and tongue of StreamZ Global help keep StreamZ products in place; keeping this velcro clean and free from hair/fluff/mud (etc) is vital. A tip is to use a knit comb or brush to clean the Velcro. Warranty is not offered against the failure of the fastening, however, our team are available via the contact us page if you have any issues or concerns. 

10.4 Wristbands
The Silicone YOU StreamZ Wristbands require very little ongoing maintenance. We advise that users keep the wristband clean to prolong its shelf-life. The 'estimated' shelf-life of these wristbands depends on the quantity of times they are stretched over the hand. As we advise long-term continuous use we would recommend not removing the wristband daily however if the wristband is removed daily (700+ times within a year) then we estimate a shelf life of 12-18 months (around 1000 stretches).  


11. SOCIAL MEDIA TERMS
For the purposes of these terms set within these guidelines, social media is a type of interactive online media that allows parties to communicate instantly with each other or to share data in a public forum. This includes e-mail, online social forums, blogs, video- and image-sharing websites and similar facilities. All social media pages and accounts relating to StreamZ Global are managed by individuals within the business and may not be consistent with the companies views. The company reserves the right to edit or amend any misleading or inaccurate content depicted in social media accounts. The company also reserves the right to edit or delete social media posts and or comments where it deems necessary. We can take no responsibility for any point at which social media services are unavailable, whether this is due to our actions, due to general issues with the social media sites themselves, due to internet access in your area or due to any other factors. Please think and take caution with whatever you write or post. By submitting a post or comment on StreamZ social media pages the user is creating a social media contribution. All contributions create a non-exclusive perpetual licence for StreamZ to use that content for any purpose and to waive the users moral rights in or in relation to that data. This licence will be free of charge, perpetual and capable of sub-licence. StreamZ reserve the right to display advertisements in connection with these social media contributions; including statements made on social media pages and reviews submitted to our website. Reviews completed on the streamzglobal.staging.wpengine.com product pages are displayed at the full discretion of StreamZ Global and are approved before updating onto the live site. One of the StreamZ team may be in contact with the user before posting the review live on the website.

12. PERSONAL POSTS OR REVIEWS ON THIS WEBSITE OR SOCIAL MEDIA
For the purposes of these terms set within these guidelines, social media is a type of interactive online media that allows parties to communicate instantly with each other or to share data in a public forum. This includes e-mail, online social forums, blogs, video- and image-sharing websites and similar facilities.

All social media pages and accounts relating to StreamZ Global Limited are managed by individuals within the business and may not be consistent with the companies views. The company reserves the right to edit or amend any misleading or inaccurate content depicted in social media accounts. The company also reserves the right to edit or delete social media posts and or comments where it deems necessary. ‘Trolling’ on any of Streamz Facebook pages or groups will result in the post/comment being removed and the user blocked from further use of our platforms. ‘Trolling’ is defined by StreamZ Global a person who sows discord on the Internet by starting quarrels or upsetting people, by posting inflammatory, extraneous, or off-topic messages in an online community (such as a newsgroup, forum, chat room, or blog) with the intent of provoking readers into an emotional response or of otherwise disrupting normal, on-topic discussion, often for the troll’s amusement.

We can take no responsibility for any point at which social media services are unavailable, whether this is due to our actions, due to general issues with the social media sites themselves, due to internet access in your area or due to any other factors. Please think and take caution with whatever you write or post.

By submitting a post or comment on StreamZ Global social media pages the user is creating a social media contribution. All contributions create a non-exclusive perpetual licence for StreamZ Global to use that content for any purpose and to waive the users moral rights in or in relation to that data. This licence will be free of charge, perpetual and capable of sub-licence. StreamZ Global reserve the right to display advertisements in connection with these social media contributions; including statements made on social media pages and reviews submitted to our website. 

If you submit a testimonial/review/endorsement to us using social media or via our reviews section on the www.streaz-global.com/ website, then you agree that we may publish your testimonial/review/endorsement, together with your name and any logo/image that you upload using the form, on this website (www.www.streamz-global.com/) and on any successor website that we may operate from time to time, on such page and in such position as we may determine in our sole discretion. Social media reviews and feedback may be shared with followers of those pages. 

13. USER INTERACTION DISCLAIMER
You are solely responsible for your interactions with StreamZ Global and other people within our network, whether online or in person. StreamZ Global are not responsible or liable for any loss or damage resulting from any interaction with other Platform or Product users, persons you meet through the Platform, or persons who find you because of information posted on, by or through the Platform. You agree to take reasonable precautions in all interactions with other users on the Platform, and conduct any necessary investigation before meeting another person. StreamZ Global is under no obligation to become involved with any user dispute, but may do so at its own discretion.

14. PLATFORM CONTENT DISCLAIMER
StreamZ Global is not responsible or liable for any user generated content or other content posted on any of its platforms whether social media, via blogs or via www.streamz-global.com or third-party related platform for any offensive, unlawful or objectionable content you may encounter. The platform content, and the materials and products on this platform are provided without warranties of any kind. To the fullest extent permitted by law, StreamZ Global disclaims all views and warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. StreamZ Global does not represent or warrant that any of these platforms will be uninterrupted or error-free, that any defects will be corrected, or that this Platform or the server that makes the platform available are free of viruses or anything else harmful. To the fullest extent permitted by law, StreamZ Global does not make any warranties or representations regarding the use of the materials or content in the platform in terms of their correctness, accuracy, adequacy, usefulness, reliability or otherwise. You understand and agree that you download or otherwise obtain content at your own risk, and that you will be solely responsible for your use and any damage to your mobile device, computer system or other device in which you access the platform, loss of data or other harm of any kind that may result. StreamZ Global reserves the right to change any and all content and other items used or contained in the Platform at any time without notice. 

15. MODERN SLAVERY ACT

StreamZ Global have a zero-tolerance approach to all forms of slavery and human trafficking within our business and supply chain. This statement is made in accordance with the Modern Slavery Act 2015 section 54(1) and reviewed on an annual basis.

All suppliers within the manufacturing process are expected to understand the laws and regulations governing any work carried out on our behalf including prevention of child labor, providing adequate working conditions and payment of workers. 

16. LIMITATION OF LIABILITY
StreamZ Global SHALL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS PLATFORM OR THE PERFORMANCE OF THE PRODUCTS PURCHASED THROUGH THE PLATFORM OR THE CONDUCT OF OTHER PLATFORM USERS (WHETHER ONLINE OR OFFLINE) EVEN IF STREAMZ GLOBAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE PLATFORM. YOUR ONLY REMEDY AGAINST STREAMZ GLOBAL FOR USE OF THE PLATFORM OR ANY CONTENT IS TO STOP USING THE PLATFORM. THAT SAID, IF StreamZ Global Limited IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THIS PLATFORM OR ANY CONTENT, STREAMZ GLOBAL LIABILITY SHALL NOT EXCEED UK£100.00. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

17. MISCELLANEOUS
You agree that this Platform shall be deemed a passive agreement based on laws within United Kingdom, which does not give rise to personal jurisdiction over StreamZ Global in jurisdictions other than England or Wales. You agree that this Platform, Terms of Use, Privacy Policy and any dispute between you and StreamZ Global shall be governed in all respects by England and Wales law, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. Except where prohibited, you agree that all disputes, claims and legal proceedings directly or indirectly arising out of or relating to this Platform (including but not limited to the purchase of StreamZ Global products) shall be resolved individually, without resort to any form of class action, and exclusively in the courts located in London, England. You consent to waive all defences of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the courts of England and Wales. Any cause of action or claim you may have with respect to the Platform (including but not limited to the purchase of StreamZ Global products) must be commenced within one (1) year after the claim or cause of action arises.

By using the Platform, you agree to receive certain electronic communications from StreamZ Global. You agree that any notice, agreement, disclosure or other communication that StreamZ Global sends you electronically will satisfy any legal communication requirements, including that such communications be in writing. StreamZ Global failure to insist upon or enforce strict performance of any of these Terms of Use shall not be considered a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall modify any of these Terms of Use. StreamZ Global may assign its rights and duties under these Terms of Use to any party at any time without notice to you.

18. SEVERABILITY
If any provision in these Terms of Use is held invalid, the remainder of these Terms of Use shall continue to be enforceable. If any provision in these Terms of Use is deemed unlawful, void or unenforceable, then that provision is deemed severable from these Terms of Use and the remaining provisions are still valid and enforceable.

19. TERMINATION
StreamZ Global  reserves the right in its sole discretion to terminate your account, delete your profile and any of your User Generated Content, and restrict your use of all or any part of the Platform for any or no reason, without notice, and without liability to you or anyone else. StreamZ Global also reserves the right to block users from certain IP addresses or Device numbers and prevent access to the Platform. You understand and agree that some of your User Generated Content, such as that which is displayed outside your profile, in activity feeds, in other parts of the Platform, or on other platforms (e.g., Facebook, Twitter, Google, etc), may continue to appear on the Platform or on other platforms even after your User Generated Content is removed or your account is terminated. These Terms of Use remain in effect even after your account is terminated. The Terms of Use relating to Intellectual Property, Indemnification, User Interaction Disclaimer, Warranty Disclaimer, Limitation of Liability, Miscellaneous, Sever-ability and terms that by their nature may survive termination shall survive any termination.

These Terms are governed by and shall be construed in accordance with English law and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales to settle any dispute or claim that arises out of or in connection with these Terms, their subject matter or formation. If any part of these Terms is deemed unlawful, void, or for any reason unenforceable then that part will be deemed severable and will not affect the validity and enforceability of the remaining parts.

StreamZ Global Limited, The Werks, 21-22 Old Steine, Brighton. East Sussex, United Kingdom. BN1 1EL.

VAT Number: GB 151 0598 27 – UK Company Registered Number: 07342052

Trademarks for StreamZ fully registered; 00003022184, 0003046166, 0003181725 ®

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