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By purchasing from our site you are agreeing to our terms and conditions

ORDERING INFORMATION:

Stock is held in fulfilment locations within the UK, Australia and Canada.

StreamZ should be used as complimentary form of therapy and not to replace prescribed medications or treatments. Please ensure you are aware of the health warnings for when and when not to use the product(s).

‘Back Order‘ means that the item is ‘out-of-stock’ and will be fulfilled when stock levels are replenished. If multiple items are placed in the same order all items will be sent together. Back order status will only be applied if stock availability will be within 14 days. 

For further information see our full terms and conditions.

DELIVERY INFORMATION:

UK DELIVERIES are carried out on working days only, Monday to Friday, via tracked courier service and require a signature upon receipt. Orders are shipped up until 5pm, on weekdays only. Deliveries placed after 5pm will be shipped on the next working day. All deliveries require a signature upon arrival, if no one is available a card will be left. If you select the ‘next day’ option and enter you mobile telephone number on the checkout page you will receive DPD’s industry leading SMS updates direct from them, advising you on a time slot and allowing you make changes to the delivery time slot via your phone.(Saturday option is available on Fridays only, depending on your country of location)

Next day delivery is not available to addresses within the Scottish Highlands, Northern Ireland or UK Islands (Including Jersey and Guernsey) but may be processed on our system. If orders placed to these regions are entered on a ‘next day delivery’ our support team may contact you using the details provided at the time of purchase to advise on the relevant details.

INTERNATIONAL DELIVERIES are carried out on working days only, Monday to Friday, via tracked courier service and may require a signature upon receipt. A handling time of 24 hours is applicable on all international orders; although we will strive to process the order on the same day the order is received but in some circumstances this may not be possible.

Local taxes are applied within the UK and Europe. If European customers have their own tax number then please contact our team to place a manual order. Trade organisations maybe required to complete a trade agreement prior to items being shipped without VAT.

Deliveries made outside of the EU (excluding Australia, New Zealand and Canada) may contain duty/local taxes where applicable which may be required upon delivery. Streamz will advice of this prior to shipping. Customs within that country may contact the recipient in advance requesting payment of duties, using the details provided at the time of order. International delivery times are quoted as ‘best intention’ as indicated by the courier company used.