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By purchasing from our site you are agreeing to our terms and conditions

Ordering Information

Stock purchased through our website is held in a fulfilment centre in the UK. 

Back Order‘ means that the item is ‘out-of-stock’ and will be fulfilled when stock levels are replenished. If multiple items are placed in the same back order then all items will be sent together when the back ordered item becomes available. Back order status will only be applied if stock availability will be within 14 days. 

StreamZ technology should be used as complimentary form of therapy and not to replace prescribed medications or treatments. Please ensure you are aware of the health warnings for when and when not to use the product(s).

Value Added Tax (VAT) is applied to all UK deliveries. 

For further information see our full terms and conditions.

UK Deliveries

UK DELIVERIES are carried out on working days only, Monday to Friday, via tracked service and require a signature upon receipt. Orders are shipped up until 5pm, on weekdays only. Deliveries placed after 5pm will be shipped on the next working day. All deliveries require a signature upon arrival, if no one is available a card will be left by the courier.

Our FREE standard delivery option will be shipped via Royal Mail 48 hr tracked delivery service. A signature is required upon receipt of delivery.  

Our next day delivery option will be shipped via DPD. To receive free SMS text updates enter you mobile telephone number on the checkout page and you will receive DPD’s industry leading SMS updates direct from them, advising you on a time slot and allowing you make changes via your phone.

Our special delivery options also use DPD. Our Saturday option is available on Fridays only, depending on your country of location.

Next day and special delivery are not available to addresses within the Scottish Highlands, Northern Ireland or UK Islands (Including Jersey and Guernsey) but may be processed on our system. If orders placed to these regions are entered on a ‘next day delivery’ you will be charged but your delivery may be delayed, no refunds can be issued. 

Delivering Abroad

INTERNATIONAL DELIVERIES are available from the UK (including Ireland) but not via our website and only via contacting the StreamZ Support Team. A manual order can be sent by email containing a quotation/invoice and including a direct link for payment. StreamZ can supply quotations in either GBP, USD, CAD, AUD, NZD and EURO. 

Deliveries made to customers outside of the UK will be required to pay delivery charges plus any freight on board taxes that may apply. Shipping or freight charges will be provided at the time of quotation. International delivery times are quoted as ‘best intention’ as indicated by the courier company used.

VAT taxes are applied to any orders accepted within the UK and Europe. If European customers have their own tax number then please contact our team before placing orders. Deliveries to the Rest Of The World exclude VAT taxes.